Shipping Policy
This Shipping Policy explains how shipping, delivery, and order fulfillment are handled for products purchased through The Formulary or through affiliate links on this website.
Overview
The Formulary does not ship most products directly. Many items featured on this website are sold and fulfilled by third‑party retailers such as Amazon, Sephora, Ulta, or brand websites. Shipping timelines and policies depend on the retailer where your purchase was completed.
Shipping for Third‑Party Retailers
If you purchased a product through an affiliate link, your order will be shipped by the retailer you purchased from. Their shipping policies apply.
Amazon Orders
Amazon offers various shipping options including Standard, Expedited, and Prime delivery. Delivery times depend on your location and membership status.
Brand Websites
Luxury skincare brands may offer free shipping thresholds, international delivery, or premium shipping options. Check the brand’s official shipping page for details.
Beauty Retailers
Retailers like Sephora, Ulta, and Dermstore have their own shipping timelines and fees. Refer to their customer service pages for accurate information.
International Retailers
International orders may include customs fees, VAT, or extended delivery times depending on your region.
Shipping for Products Sold Directly by The Formulary
If The Formulary sells physical products directly (such as limited‑edition items or curated kits), the following shipping policy applies.
Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.
Shipping Methods
We offer Standard, Expedited, and Priority shipping options. Delivery times vary by location.
Tracking Information
All direct orders include tracking. You will receive a tracking number via email once your order ships.
Shipping Restrictions
Some items cannot be shipped internationally due to customs regulations or product limitations.
Shipping Costs
Shipping costs vary depending on the retailer, shipping method, and delivery location.
Third‑Party Retailers
Amazon, Sephora, Ulta, and other retailers determine their own shipping fees. Some offer free shipping thresholds.
Direct Orders
Shipping fees for direct orders are calculated at checkout based on weight, distance, and shipping method.
International Shipping
International customers are responsible for customs fees, VAT, and import duties.
Non‑Refundable Shipping
Shipping fees are non‑refundable unless the item arrived damaged or incorrect.
Delivery Issues
If your order is delayed, lost, or damaged, the resolution depends on whether the item was purchased through a retailer or directly from The Formulary.
Retailer Purchases
Contact the retailer’s customer service team for assistance with lost or damaged packages.
Direct Orders
If your direct order arrives damaged or does not arrive, contact us within 48 hours with your order number and photos.
Incorrect Address
We are not responsible for orders shipped to incorrect addresses provided at checkout.
Carrier Delays
Weather, holidays, and carrier disruptions may affect delivery times.
Need Help?
If you have questions about this Shipping Policy or need assistance with an order, contact us
at:
hello@theformularyedit.com